Privacy Policy
Last updated: 2/10/2026
1. Information We Collect
Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
Usage Data: We collect information about how you use our service, including chatbots created, documents uploaded, and feature usage patterns.
Payment Information: Payment processing is handled by Stripe. We do not store your payment card details on our servers.
Technical Data: We automatically collect certain technical information, including IP address, browser type, operating system, and device information.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage subscriptions
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Enforce our terms and conditions
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
- Service Providers: We may share information with trusted third parties who assist us in operating our service (e.g., Stripe for payment processing, Supabase for database services)
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide you with our services and as described in this privacy policy. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate personal information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability (receive a copy of your data in a structured format)
- Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our service integrates with third-party services:
- Google OAuth: For authentication (subject to Google's privacy policy)
- Stripe: For payment processing (subject to Stripe's privacy policy)
- Supabase: For database and authentication services
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: support@chatbotty.ai
For privacy concerns, data requests, and general support