Frequently Asked Questions

Chatbotty is a no-code AI chatbot builder that lets you create a smart customer support chatbot in minutes. Simply upload your documents (PDFs, Word files, Markdown, web pages) and Chatbotty automatically trains an AI assistant that can answer questions from your content 24/7.

Chatbotty can help you automate customer support, answer frequently asked questions, guide visitors through your products or services, and reduce your support workload. It works on any website, handles multiple languages automatically, and is available around the clock — without any coding required.

Chatbotty offers flexible pricing plans to suit businesses of all sizes. We have a free plan to get started, plus paid plans with more features. See our pricing page for current plans and features.

Yes! Chatbotty offers a free plan that lets you create your first chatbot at no cost. It's perfect for testing the platform and seeing how AI chatbots can help your business. For smaller websites, the free plan can be a permanent solution — if you occasionally need more messages, you can purchase extra message packs that never expire.

The free plan includes 1 chatbot, 10MB of document storage, and 100 messages per month. If you need more, you can purchase extra message packs anytime without any subscription.

Chatbotty is designed with simplicity in mind. Unlike complex enterprise solutions, our no-code platform lets you create a chatbot in minutes, not weeks. Simply upload your documents (PDFs, Word docs, Markdown, web content) and the AI learns automatically. Plus, it comes with full multilingual support.

Yes! Chatbotty offers significantly more affordable pricing than major competitors while providing similar AI-powered features. We focus on what matters most—intelligent responses from your documents—without the enterprise price tag. See our pricing page for a detailed comparison.

No coding required! Chatbotty is a no-code platform. Simply create a chatbot, upload your documents, customize the chatbot's appearance (colors, welcome message), and follow the instructions to add a short code snippet to your website. The AI learns from your content automatically.

Most users create their first chatbot in under 5 minutes. The process is simple: create a chatbot, upload your documents (PDF, DOCX, MD, or paste a website URL), wait a few minutes for processing, customize the appearance, and copy the embed code to your website. No technical knowledge needed.

Chatbotty supports PDF documents, Microsoft Word (DOCX), plain text (TXT), Markdown (MD), HTML files, and web URLs. Documents are automatically processed, chunked, and indexed for optimal AI understanding. Each file type uses specialized processing for best results.

Yes! Simply paste your website URL and Chatbotty will automatically extract and process the content. This feature is available on paid plans (Elite and above). The AI learns from your web pages and can answer questions about your products, services, or any content on your site.

Yes! Chatbotty's AI understands and responds in most major world languages. The AI automatically detects the language of user questions and responds in the same language, or you can set a specific response language.

After creating your chatbot, you'll get a simple embed code (a single script tag). Copy this code and paste it into your website's HTML, before the closing body tag (recommended). The chatbot widget will appear in the corner of your website. You can also use Google Tag Manager for easy installation, but note that the chatbot will only work after GTM loads.

Yes! You can customize the chatbot's theme color (blue, purple, red, green, orange, or custom hex color), widget position (bottom-right or bottom-left), welcome message, and response style (formal, friendly, professional, or casual). Premium plans offer additional customization options.

Yes! You can fully customize your chatbot's behavior through advanced settings. Define the AI personality, communication style, and response tone. You can also adjust search parameters, set the response language, configure anti-spam protection, and control creativity level (from precise to creative responses).

Yes, security is a priority. All data is transmitted via encrypted connections (HTTPS/TLS) and stored in secure cloud infrastructure. However, please do not upload any sensitive data that should not be publicly accessible.

Absolutely! Your AI chatbot works 24 hours a day, 7 days a week, answering questions instantly based on your uploaded documents. No human intervention needed. This means your customers get immediate answers even outside business hours.

When you reach your monthly message limit, you have two options: purchase extra message packages (which never expire), or upgrade to a higher tier plan with more monthly messages. Extra messages are automatically used after your monthly quota is exhausted. You'll receive notifications before reaching your limit.