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13 articles
AI & Behavior Settings: Instructions, Language, and Search Quality
Learn how to write effective chatbot instructions, set the response language, tune creativity, and configure document search quality.
Chatbot Appearance: Colors, Position, and Widget Look
Learn how to customize your chatbot's colors, position, welcome message, and widget look in the Appearance settings tab.
Chatbot General Settings: Name, Description, and Embedding
Learn how to configure your chatbot's name, description, response style, and embedding domains in the General settings tab.
Chatbot Security: Rate Limits and Spam Protection
Learn how to protect your chatbot from spam and abuse using daily limits, session limits, rate limiting, and response caching.
How to Create Your First Chatbot
Learn how to create your first AI chatbot in Chatbotty — from the basic setup form to all available configuration options.
How to Review Your Chatbot Conversations
Learn how to use the Conversations section in Chatbotty to review, filter, and analyze every chat session your AI chatbot has had.
How to Update a Document in Your Chatbot
Learn how to replace an existing chatbot document with a newer version — no manual deletion needed.
How to Upload Documents to Your Chatbot
Learn how to upload PDF, DOCX, MD or TXT files to train your AI chatbot with custom knowledge.
Markdown Basics: A Quick Formatting Guide
A plain-English guide to Markdown formatting — headings, lists, bold text, tables, and everything else you need to build a great chatbot knowledge base.
The Hidden Value of Chatbot Analytics
Chatbot analytics are more than a usage report — they reveal knowledge gaps in your content and give you a direct feed of what your customers actually need.