Documents management

4 articles

How to Upload Documents to Your Chatbot

Learn how to upload PDF, DOCX, MD or TXT files to train your AI chatbot with custom knowledge.

June 9, 20265 min readDocuments management

How to Update a Document in Your Chatbot

Learn how to replace an existing chatbot document with a newer version — no manual deletion needed.

June 9, 20262 min readDocuments management

Markdown Basics: A Quick Formatting Guide

A plain-English guide to Markdown formatting — headings, lists, bold text, tables, and everything else you need to build a great chatbot knowledge base.

June 9, 20264 min readDocuments management

Why Markdown Is the Best Format for Your Chatbot Documents

Learn why Markdown files produce better chatbot answers than PDF or Word — and how to write them for maximum AI accuracy.

June 9, 20266 min readDocuments management