API & Integrations

6 articles

API & Integrations

What Is an API and How to Get Started with Chatbotty

Learn what an API is, how the Chatbotty API works, what you can build with it, and how to create your first API key — a plain-English introduction for chatbot owners.

June 13, 20267 min read

API & Integrations

How to Use the Chat API to Talk to Your Chatbot

Learn how to use the Chatbotty Chat API to send messages to your chatbot programmatically, maintain conversation context, and read AI responses in your own application.

June 13, 20264 min read

API & Integrations

Managing Your Chatbot's Knowledge Base with the Documents API

Learn how to use the Chatbotty Documents API to upload files to your chatbot's knowledge base, check processing status, list documents, and delete them programmatically.

June 13, 20265 min read

API & Integrations

Reading Conversation History with the Conversations API

Learn how to use the Chatbotty Conversations API to list, filter, and export your chatbot conversation history — including full message transcripts — into your own systems.

June 13, 20265 min read

API & Integrations

Tracking Chatbot Performance with the Analytics API

Learn how to use the Chatbotty Analytics API to pull performance metrics for your chatbot — aggregated summaries, time series charts, and the most frequent questions your visitors ask.

June 13, 20266 min read

API & Integrations

Managing Support Tickets with the Tickets API

Learn how to use the Chatbotty Tickets API to list and filter support tickets, update their status, and manage internal notes — and how to sync tickets with tools like Zendesk or Jira.

June 13, 20265 min read