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21 articles
Chatbot Security: Rate Limits and Spam Protection

Chatbot Security: Rate Limits and Spam Protection

Learn how to protect your chatbot from spam and abuse using daily limits, session limits, rate limiting, and response caching.

June 4, 20264 min readChatbot creation
How to Create Your First Chatbot

How to Create Your First Chatbot

Learn how to create your first AI chatbot in Chatbotty — from the basic setup form to all available configuration options.

June 4, 20264 min readChatbot creation
Getting Started with Webhook Actions

Getting Started with Webhook Actions

Learn how to connect your chatbot to any external API or automation tool using Webhook Actions — available on the Automate plan.

June 16, 20265 min readWebhooks actions
Tracking Chatbot Performance with the Analytics API

Tracking Chatbot Performance with the Analytics API

Learn how to use the Chatbotty Analytics API to pull performance metrics for your chatbot — aggregated summaries, time series charts, and the most frequent questions your visitors ask.

June 13, 20266 min readAPI & Integrations
What Is an API and How to Get Started with Chatbotty

What Is an API and How to Get Started with Chatbotty

Learn what an API is, how the Chatbotty API works, what you can build with it, and how to create your first API key — a plain-English introduction for chatbot owners.

June 13, 20267 min readAPI & Integrations
The Hidden Value of Chatbot Analytics

The Hidden Value of Chatbot Analytics

Chatbot analytics are more than a usage report — they reveal knowledge gaps in your content and give you a direct feed of what your customers actually need.

June 10, 20264 min readAnalytics
Why Markdown Is the Best Format for Your Chatbot Documents

Why Markdown Is the Best Format for Your Chatbot Documents

Learn why Markdown files produce better chatbot answers than PDF or Word — and how to write them for maximum AI accuracy.

June 9, 20266 min readDocuments management
AI & Behavior Settings: Instructions, Language, and Search Quality

AI & Behavior Settings: Instructions, Language, and Search Quality

Learn how to write effective chatbot instructions, set the response language, tune creativity, and configure document search quality.

June 4, 20267 min readChatbot creation
Reading Conversation History with the Conversations API

Reading Conversation History with the Conversations API

Learn how to use the Chatbotty Conversations API to list, filter, and export your chatbot conversation history — including full message transcripts — into your own systems.

June 13, 20265 min readAPI & Integrations