All articles
21 articles
How to Use the Chat API to Talk to Your Chatbot
Learn how to use the Chatbotty Chat API to send messages to your chatbot programmatically, maintain conversation context, and read AI responses in your own application.
Managing Your Chatbot's Knowledge Base with the Documents API
Learn how to use the Chatbotty Documents API to upload files to your chatbot's knowledge base, check processing status, list documents, and delete them programmatically.
Tracking Chatbot Performance with the Analytics API
Learn how to use the Chatbotty Analytics API to pull performance metrics for your chatbot — aggregated summaries, time series charts, and the most frequent questions your visitors ask.
How to Update a Document in Your Chatbot
Learn how to replace an existing chatbot document with a newer version — no manual deletion needed.
Chatbot Appearance: Colors, Position, and Widget Look
Learn how to customize your chatbot's colors, position, welcome message, and widget look in the Appearance settings tab.
AI & Behavior Settings: Instructions, Language, and Search Quality
Learn how to write effective chatbot instructions, set the response language, tune creativity, and configure document search quality.
Chatbot Security: Rate Limits and Spam Protection
Learn how to protect your chatbot from spam and abuse using daily limits, session limits, rate limiting, and response caching.